Spingames believes gaming should be fun, not stressful. Responsible play means staying within your means, setting limits, and reaching out for help when you need it. This page explains how spingames works to keep you safe and what steps you can take yourself.
How spingames ensures your gaming experience stays positive
On spingames, you decide how much you deposit per day, week, or month — and at what loss threshold you stop. Once set, changes take time to apply, so you can't raise your limits on impulse.
It can be hard to keep track of how long you've been playing. Turn on the spingames session timer — you'll receive an automatic alert when your set time is up, and you can choose to be logged out automatically as well.
If you feel like you need a short break, you can set a cooling-off period of 1 day to 6 weeks. During this time you won't be able to access your account, but your balance will remain secure.
If you need a longer break, you can activate self-exclusion for anywhere between 6 months and 5 years. During this period, your account is fully locked and all marketing communications are stopped.
At spingames, you can view your full gaming history — how much you've won, how much you've lost, and how long you've played. This tool is very useful for understanding your own patterns.
Spingames is for users aged 18+ only. KYC verification is mandatory. Parents should enable parental controls on their devices to prevent minors from gaining access.
Online gaming can be a great source of fun — but only when it stays within your control. Responsible gaming doesn't mean playing less or enjoying yourself less. It means setting your own limits so that the other areas of your life are not affected.
Spingames's approach is straightforward: treat gaming as entertainment, not as an investment or a way to earn money. The most dangerous mindset is placing bigger bets to try to recover losses. Never deposit money you cannot afford to lose.
Spingames monitors the gaming behaviour of every member. If someone's playing patterns raise concern, our support team may reach out directly and offer assistance. This isn't surveillance — it's care.
Remember: sustained winnings at a casino are not possible in the long run — the mathematical structure of games is designed to give the provider a slight edge. Think of gaming as a cost of entertainment, not a source of income.
If several of the signs below apply to you, take a moment to pause and reflect. These aren't signs of weakness — they're signals that it may be time to seek a little help.
Placing bigger bets to try to recover losses — the "I'll win it back this time" mindset.
Using money set aside for essential expenses (rent, groceries, your child's education) to fund gaming.
Hiding your gaming from family or friends.
Unable to stop gaming even when you want to — reaching for your phone out of habit even when you'd rather not.
You feel restless, irritable, or anxious when you are unable to game.
Gaming is disrupting your sleep, eating, or daily responsibilities.
Repeatedly betting beyond the limits you set for yourself and feeling regret afterwards.
If you notice any of the signs above, don't blame yourself. Problematic gaming is a recognised behavioural issue and help is available. The spingames support team is ready to assist you in complete confidence.
In your spingames account, go to Account → Responsible Gaming to find all the tools below. You can activate any of them at any time.
Set a maximum daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 72-hour waiting period.
Takes Effect ImmediatelySet a loss threshold for a given period — once you hit it, your account locks automatically.
Takes Effect ImmediatelySet how long you want to play per session. When the time is up, you're automatically logged out. You can play again the next day.
Cannot be changed on the same dayA popup appears every 30, 60, or 90 minutes showing how long you've been playing and how much you've won or lost.
Can be changed at any timeTake a break from 1 day up to 6 weeks. You cannot log in during this period, but your balance remains safe.
Takes Effect ImmediatelyFull account lock from 6 months up to 5 years. The account cannot be reopened before the period ends.
Permanent DecisionActivating these tools on spingames is straightforward. Just follow the steps below:
Log in to spingames.asia with your username and password.
Click on your profile icon at the top right of the page and select "Account Settings".
From the Settings page menu, open the "Responsible Gaming" tab.
Deposit limit, session timer, cooling-off, or self-exclusion — choose what you need and set the amount or duration.
Clicking "Save" or "Confirm" activates the tool instantly. You'll receive a confirmation message by email.
If you have trouble activating a tool or would like to self-exclude with direct support from our team, reach out via live chat or support@spingames.asia— available 24/7 to help you.
Keep the following in mind to build responsible gaming habits. These are not strict rules — they are good practices that make gaming more enjoyable in the long run.
Spingames is for adults only. But as a parent, there are steps you can take to prevent younger members of your household from accessing platforms like this.
If a minor has created an account, we will close it immediately upon being notified, and any deposited funds will be returned through the appropriate process.
If you have concerns about your gaming, you don't have to face them alone. The spingames support team is always here for you. All matters are handled with complete confidentiality — no judgment, no criticism.
If you feel that gaming is having a negative impact on your life or someone you know, you can activate self-exclusion or a cooling-off period directly on spingames, and also seek professional support. There are many organisations that work on gaming addiction and offer free counselling online.
For any responsible gaming requests or questions: support@spingames.asia — with the subject line "Responsible Gaming". You will receive a reply within 24 hours.
Spingames believes that building a sustainable gaming community is only possible when every member can play safely and enjoy the experience. Responsible gaming isn't just a policy — it's a core value at the heart of everything we do.
Answers to Important Questions About Account & Security