Last updated: January 2026

SpinGames Terms & Conditions — In plain language, in English

Please read these Terms & Conditions before using spingames. Everything you need to know about accounts, payments, bonuses, gaming conduct, and your rights is clearly laid out here. We've kept the language plain and straightforward so it's easy for everyone to understand.

These Terms 1 January 2026 Effective from. By creating or continuing to use an account on spingames, you are considered to have accepted these terms.
Key Points at a Glance
See details below
  • Age requirement: 18 years or older
  • One account per person
  • Wagering Requirements Apply to Bonuses
  • KYC Required for Withdrawals
  • Fraudulent activity will result in account closure

Key Sections of the Terms

Six key aspects of using spingames

Account & Registration

Who can open an account, why multiple accounts are prohibited, and how KYC verification works — all the details are here.

Deposits & Withdrawals

Rules covering minimum and maximum amounts, processing times, and the methods available for deposits and withdrawals.

Bonuses & Promotions

What wagering requirements are, how to use bonuses, and under what circumstances a bonus may be voided.

Gaming Rules

An explanation of technical game errors, dispute resolution, and the circumstances under which spingames may void a round.

Responsible Gaming

Bet limits, self-exclusion options, and what steps spingames takes to prevent excessive gaming.

Prohibited Conduct

What activities are considered fraudulent, the prohibition on software abuse, and the reasons an account may be suspended.

1. General Terms & Applicability

These terms and conditions apply to the use of the spingames.asia website and its mobile application. SpinGames is operated by an internationally licensed gaming operator. References to "we", "the company", or "spingames" throughout this document refer to that operator.

By creating an account or continuing to use spingames, you confirm that you have read and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, please refrain from using the site.

These terms are available in both Bengali and English. In the event of any dispute, the English version shall be considered the definitive text.

Age Restriction

Spingames is strictly for adults aged 18 and over. You must confirm you meet the age requirement at registration. Any account found to belong to an underage user will be closed immediately, and deposited funds will not be refunded.


2. Account Registration & Verification

Registration on spingames is free and open to everyone. However, all information provided at the time of registration must be accurate and truthful. Accounts created with false information may be closed at any time.

One Account Policy

Each person may hold only one account. Having multiple accounts is a violation of our rules. In such cases, all accounts will be closed and any bonus balance will be forfeited.

KYC Verification

Spingames may require identity verification (KYC) before processing a withdrawal or for transactions above a certain amount. Required documents may include:

  • Copy of National ID (NID) or passport
  • Recent utility bill or bank statement (for address verification)
  • Proof of payment method ownership (e.g., the bKash number must be registered in the same name as the account)
  • Selfie photo if required

Withdrawals may be on hold until KYC verification is complete. Please complete the verification process as soon as possible.


3. Deposit & Withdrawal Rules

Spingames supports the popular payment methods used in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT).

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
BKash৳200৳500Instant
Nagad৳200৳500Instant
Rocket৳300৳5005–15 minutes
Bank Transfer৳1,000৳1,0001–24 hours

Withdrawal Terms

  • Withdrawals can only be processed via the same method used for the original deposit.
  • Bonus balance cannot be withdrawn directly — it will be converted to cash once the wagering requirement has been met.
  • Withdrawal requests are processed within 24 hours. VIP members receive priority processing.
  • In the case of suspicious transactions, spingames may request additional verification and temporarily suspend processing.
  • Complying with international anti-money laundering regulations is a mandatory obligation for spingames.

spingames does not charge any deposit or withdrawal fees. However, your payment provider may apply their own charges.


4. Bonus & Promotion Terms

All bonuses and promotional offers at spingames are subject to specific terms. Accepting a bonus automatically means the bonus's own terms and conditions apply.

Understanding Wagering Requirements

The wagering requirement is a multiplier that determines how many times you must wager the bonus amount before you can make a withdrawal. For example, a ৳1,000 bonus with a x25 wager requirement means you must place ৳25,000 in bets before withdrawing. Cashback bonuses carry no wagering requirement.

  • A bonus must generally be used within 30 days. Any unused bonus will be automatically removed once the period expires.
  • Only one bonus may be active at a time.
  • Maximum bet amounts may be restricted when playing with bonus balance.
  • Some games do not contribute to bonus wagering requirements, or contribute at a reduced rate — please refer to the details of each individual offer.
  • Bonuses will be forfeited if the same bonus is claimed from multiple accounts or if fraud is suspected.
  • spingames reserves the right to modify or cancel any bonus offer at any time.

5. Gaming Terms

All games on spingames are provided by licensed third-party providers. Each game has its own RTP and rules, which can be found on that game's information page.

In the event of a technical error

If a game is interrupted mid-round or the outcome is unclear due to a server issue, spingames reserves the right to void that round and refund the bet amount. spingames is not liable for any losses resulting from internet disconnection.

Dispute Resolution

If you have a dispute regarding a game outcome, please contact spingames support. Server logs will serve as the definitive record, and the game provider's decision is considered final.

Screenshots or video recordings alone are not sufficient as evidence. Claims may not be accepted if there is no corresponding server record.


6. Prohibited Activities

The following activities are strictly prohibited on spingames and may result in account closure and forfeiture of funds:

  • Bonus abuse — claiming the same bonus across multiple accounts or engaging in bonus arbitrage.
  • Use of gaming software or bots — any form of automated play is strictly prohibited.
  • Money laundering — using gaming as a vehicle for illicit funds.
  • Fraudulent payments — initiating chargebacks or using another person's payment details.
  • Allowing a minor to create or access an account.
  • Any attempt to gain unauthorized access to spingames servers or systems.

7. Responsible Gaming Policy

Spingames believes gaming should be entertainment — not a problem. We actively work to prevent excessive gaming and provide a range of self-regulation tools that any member can enable at any time.

If you feel that gaming is having a negative impact on your life, please contact us via live chat or Responsible Gaming Go to page.


8. Privacy & Data Protection

Spingames keeps your personal information strictly confidential. We never sell your data to third parties. Your information is used solely for service delivery, KYC verification, and legal compliance. For more details, please see our Privacy Policy Visit the page.


9. Limitation of Liability

Spingames strives to maintain the highest standards of service. However, our liability is limited in the following circumstances:

  • If a game is interrupted mid-session due to internet disconnection.
  • Service disruptions caused by third-party technical failures.
  • Force Majeure — service interruptions caused by natural disasters, government restrictions, or a pandemic.
  • If losses arise from your own negligence or the provision of incorrect information.

10. Right to Amend Terms

Spingames may update these Terms & Conditions at any time. For significant changes, advance notice will be sent to your registered email or via push notification. Continued use of the site after any changes takes effect constitutes your acceptance of the updated terms.

If you find any change to the terms unacceptable, you may request to close your account and withdraw your remaining balance.

If you have any questions about these terms, please email our support team: support@spingames.asia

You've read the terms — now get started

Enjoy a safe and transparent gaming experience at spingames. Register now and claim your welcome bonus.

FAQ

Frequently Asked Questions About Terms & Conditions

If the app won't open, try restarting your phone first — this often resolves the issue. If it still doesn't open, go to Settings > Apps > SpinGames and clear the Cache and Data. For updates: the spingames Android app is not available on Google Play, so you'll need to download the latest APK directly from the site. Open spingames.asia in your browser and go to the "Download App" option. You can install the new APK without uninstalling the old one — it will update automatically. iOS users can open the site in Safari and tap "Add to Home Screen" to always have the latest web app, with no separate updates needed. If you run into any issues, reach out via live chat and our support team will assist you directly.

spingames offers several self-management tools to help you stay in control of your spending, all accessible directly from your account settings. Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set. Increasing a limit requires a 72-hour waiting period; decreasing one takes effect right away. Loss Limit: Set a threshold for how much you can lose within a given period — once reached, play will stop automatically. Session Timer: Decide how long you want to play — you'll be automatically logged out when the time is up. Cooling-Off Period: Take a short break ranging from 1 day to 6 weeks. Self-Exclusion: If you feel you need a longer break, lock your account for 6 months or more. You will not be able to log in during this period. All these tools can be found under Account → Responsible Gaming. If you need assistance, reach out via live chat.
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